Handling Harassment – Managers and Supervisors
Harassment and bullying is very costly, both to the organization and to the individuals involved. In
addition to the emotional toll, the financial implications – in terms of personnel resources, employees’
decreased productivity, investigation costs and so forth – make it imperative that a quick and
appropriate response to harassment and bullying is needed. Learn guiding principles and skills that will
help you to understand and fill your responsibilities as a supervisor or manager… and learn to lead by
example.
The employer is responsible for what happens on company premises or at off-premises, work-related
functions. It is one thing to know what harassment is, quite another to know how to respond when
someone approaches you with a complaint. Acting as an advisor, conducting an investigation, and
intervening in an attempt to resolve the complaint, are all challenges facing managers in organizations
today. There is a need for a greater understanding of employer liability, supervisory responsibility in
preventing and addressing harassment, and the taking of first steps to handle complaints.
Objective:
- Learn skills to help you understand and fill your responsibilities
- Learn to lead by example
- Know how to respond to, handle and resolve complaints
- Understand employer liability and Supervisory responsibility in preventing harassment and
handling complaints