Successful Communication

Mario Govorchin and Associates Ltd.

How do you know if you are successful at communicating? The response you get.

Are you having the desired effect on people? In other words, are you making them think, feel, or do something you want? What seems to be their impression of you? Do others try to dominate you, control you, ignore you, or abuse you? Can you work effectively in groups? Effective communication involves the messages you send as well as the messages you receive.

This day will guide you in reframing how you express yourself and hear others. Automatic reactions such as, defending, withdrawing, or attacking in the face of judgment and criticism can be habitual. Instead your words will become conscious responses based firmly on an awareness of what you are perceiving, feeling and wanting.

In this one-day workshop, you’ll look at what works about the way you communicate and what gets in the way of you being a more effective communicator. You will learn several tools and techniques to help you be more adept and self-assured, so that you can strive to express yourself with honesty and clarity while simultaneously paying others respectful and empathic attention.

Objectives:
Participants in this workshop will:

Understand the importance of effective interpersonal communication in a workplace setting
Identify barriers to effective communication
Understand personal communication style, including strengths and weaknesses
Adapt communication style to the receiver’s style for greater impact
Gain the communication skills needed to be confident and self-assured speakers, listeners, and team players
Listen with intent and ask powerful questions to clarify what has been heard
Deliver persuasive communications that achieve the required outcome