Asked what they would have done differently, organizations often report that they wish they had given much more attention, training and support to their Supervisors. Without skilled leadership, teams can easily flounder, get off course, lose sight of their mission, lose confidence, get stuck in conflict and simply fall short of their enormous potential.
This course defines the role of a Supervisor and helps participants understand the key differences between traditional supervisory skills and the more advanced participative skills, and contrasts both with the team-leadership skills that are needed to function effectively in a team environment. We focus on practical, proven techniques that Supervisors and Team Leaders need to do their jobs more effectively.